50k
Tickets/day
8
Tools
12k
KB docs
The problem
- The bot confidently makes up answers it can't back up.
- It can take account actions with no checks — risky.
- It forgets the conversation halfway through.
- Nobody can tell why it gave a bad answer.
Your mission
Design a safe, grounded support agent that helps customers without going rogue.
Components
0/13 placedReasoning0/3
Tools0/2
Knowledge0/4
Guardrails0/2
Evaluation0/2
Architecture Canvas
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Drag components here to design the landing zone
or tap any component to add it